Occupation information for Funeral Home Managers District Of Columbia

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Typical education needed for entry: Associate's degree

Typical work experience needed for a job in this occupation: Less than 5 years work experience

Typical on-the-job training once you have a job in this occupation: No on-the-job training

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• Consult with families or friends of the deceased to arrange funeral details, such as obituary notice wording, casket selection, or plans for services.
• Direct and supervise work of embalmers, funeral attendants, death certificate clerks, cosmetologists, or other staff.
• Schedule funerals, burials, or cremations.
• Sell funeral services, products, or merchandise to clients.
• Monitor funeral service operations to ensure that they comply with applicable policies, regulations, and laws.
• Offer counsel and comfort to families and friends of the deceased.
• Negotiate contracts for prearranged funeral services.
• Respond to customer complaints, legal inquiries, payment negotiations, or other post-service matters.
• Plan and implement changes to service offerings to meet community needs or increase funeral home revenues.
• Direct or monitor administrative, support, repair, or maintenance services for funeral homes.

Tools:

• Autopsy tables
• Cadaver carriers
• Cadaver lifter or transfer devices
• Mortuary aspirators
• Protective gloves

Technology:

• Accounting software
• Data base user interface and query software
• Electronic mail software
• Human resources software
• Presentation software

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